Heather Groves is a Senior Manager in the Private Clients team of First Names Group in Guernsey.
Responsible for a team of administrators, Heather makes everyone feel at ease because she is open and supportive. Always happy to undertake any task, she works hard to get every detail right so that clients have a great experience from start to finish. Since joining the Group in 2009, Heather has shown that she is dependable and professional.
Good enough never is.
Heather earned her technical stripes at the operational centre of the business as an executive assistant in the UK, gaining valuable experience in administration and communication. Undaunted by change or the challenges of study, she joined the trust industry in 2000 and registered as a mature student. Qualifying as a Certified Accounting Technician, Heather subsequently completed the Society of Trust and Estate Practitioners Diploma, which she earned with distinction.
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Finding it easy to get on with people, Heather thrives in the vibrant corporate culture and believes that this creates a real competitive advantage. Applauding her team specifically, Heather says that everyone works together to get things done. She particularly enjoys working with Stuart Dowding, who is always on hand with invaluable advice. Heather also loves working with Kerrie Wilding who is superb at keeping spirits up and is great fun.
Heather moved to Guernsey when her son was a toddler because, as a single mum, she needed the support of her parents. Now that he is away at boarding school Heather fills her spare time connecting with a close group of friends. She enjoys long rambling walks in the open air, taking the opportunity to appreciate the beauty of island life in Guernsey. Always up for the next adventure Heather would love to take her son to the Maldives and scuba dive amongst the tropical reefs.